If you buy something from a Verge link, Vox Media may earn a commission. See our ethics statement. We were so close! And it’s wild because we’ve been this close, and also this far, since the Kindle ...

Amazon was quick to pledge support for the Matter smart home standard, and now it's clear just when (and if) you can expect the technology to reach your household. The company has confirmed that 17 ...

Amazon CEO Andy Jassy said the company is willing to assist employees and their families in Israel however it can. (GeekWire File Photo / Dan DeLong) Amazon CEO Andy Jassy called the attacks against ...

In the weeks since the Palisades and Eaton fires, we've watched scenes of fear, loss and desperation evolve into displays of hope as Los Angeles comes together to help those impacted by the disaster.

Rolled out in 2013, the Mayday video chat feature gave Fire tablet users access to a live rep on screen who could control and annotate the screen for assistance. (Amazon Photo) Amazon is pulling the ...

If you've ever had a frustrating experience with an Amazon chat support worker you'll sympathize with Chris Williams. He was worried that someone named "Brittni" was "phishing" his email address — ...

Amazon CEO Jeff Bezos is calling out racist customers who are outraged over the company's support for the Black Lives Matter movement. On Sunday, Bezos shared an email from a customer named "Dave," ...

A malicious ad campaign is underway in Google Search results that lead users to fake Amazon support sites and tech support scams. A security researcher reached out to BleepingComputer today about ...

Eric Springer is an Australian developer who worked at Amazon as a software developer engineer. He left a few years ago to work on several Bitcoin projects, one of which he sold. As a security ...