Avaya, a global leader in enterprise software solutions, today announced it has adopted Gemini Enterprise as its core advanced agentic platform, and Google Workspace as its primary collaboration and ...

BANGKOK, THAILAND--With software and services now accounting for the bulk of its revenue, Avaya says it is well on its way to becoming a software-driven player, but dismisses suggestions it is ...

MORRISTOWN, N.J.--(BUSINESS WIRE)--Avaya, a global leader in enterprise software solutions, today announced it has adopted Gemini Enterprise as its core advanced agentic platform, and Google Workspace ...

Avaya has bought Agile Software, bringing in-house the team that created and develops the call center software Avaya sells to midsize businesses. By controlling R&D for Avaya’s Contact Center Express ...

As you might expect, video conferencing and business messaging companies are working on different ways to help people and businesses cope with the extended work-from-home and quarantine restrictions ...

“A couple of years ago we really did position our portfolio to more of a cloud consumption, recurring revenue, AI-oriented technology portfolio … We’re more than poised to take advantage of this ...

Avaya has bought one of its technology partners, CTIntegrations, a contact center software development specialist. Contact center generated 60 percent of Avaya’s cloud annual recurring revenue in the ...

The offering from Verint ’ s Witness Actionable Solutions business unit has been compliance-tested by Avaya for compatibility with Avaya Communications Manager 4.0 IP telephony and contact center ...

Looking to solidify its dominance in the business communications market, Avaya on Wednesday unveiled a tablet device and new software designed to unite phone calls, instant messages and video ...

Avaya this week announced plans to acquire Ubiquity Software, a maker of SIP-based applications and software development tools, for around $144 million. Avaya this week announced plans to acquire ...

Three individuals who orchestrated a massive software pirating operation involving the sale of Avaya business telephone system software licenses worth over $88,000,000 have been sentenced to prison.

Lucent Technologies spinoff Avaya said Thursday it will acquire software maker Quintus for $30 million. Quintus, which also filed for bankruptcy protection Thursday, makes customer-relationship ...