Some major Canadian P&C insurers are bringing claims processes in-house, arguing it results in a better customer experience, cost efficiencies and consistent claims-handling. But that doesn’t mean the ...

As NatCats increase in frequency, getting adjusters to the scene of a claim has been “tougher than it’s been in years past.” Claims experts blame economic strain and inflationary pressures, as well as ...

Florida House Speaker Will Weatherford is now struggling to answer a simple question that has bedeviled many politicians: What exactly do you do for a living? In Weatherford's case, the answers are ...