HERNDON, Va.--(BUSINESS WIRE)--ePlus inc. (NASDAQ NGS: PLUS – news) today announced that it has successfully implemented a cloud-based Cisco call center solution that helped clear the way for Rowan ...

ePlus inc. (NASDAQ NGS: PLUS – news) today announced that it has successfully implemented a cloud-based Cisco call center solution that helped clear the way for Rowan University in New Jersey to ...

As I described in a February post, an important decision Cisco Collaboration faced in 2019 was whether to build or buy on cloud contact center. As is often true in business, the ultimate decision ...

ConvergeOne's acquisition of solution provider Annese & Asssociates Tuesday allows both companies to expand their foothold in key regions of the U.S. Clifton Park, N.Y.-based Annese, No. 226 on the ...

HERNDON, Va.--(BUSINESS WIRE)-- ePlus inc. (NASDAQ NGS: PLUS – news) today announced that it has successfully implemented a cloud-based Cisco call center solution that helped clear the way for Rowan ...

When most people think of AI in call centers, they are likely to think of digital phone trees — automated menu systems that guide callers through a variety of messages and prompts to direct their call ...

Cisco Systems CSCO recently announced several advancements aimed at transforming data center infrastructure, IT operations and enterprise defenses. Cisco, in partnership with NVIDIA NVDA, has ...

We list the best call center software, to make it simple and easy to provide and analyze call data to improve customer relations, employee management and workflow efficiency. Call centers used to ...

In a landmark deal unveiled Tuesday, Cisco and Nvidia say they will create a ‘cross-portfolio unified architecture to simplify building AI-ready data center networks,’ which includes a plan by Nvidia ...