When it comes to automotive service facilities, Consumer Reports members prefer independent shops—and, in some cases, chains—over dealerships, according to our annual survey. The survey results show ...

Lou is a freelance journalist and content writer with a focus on the automotive world. After graduating from Coventry University (Automotive Journalism MA) in 2020, she worked in automotive e-commerce ...

When it’s time to take the car in for repairs, you typically have three options to choose from: dealerships, independent repair shops, and chains. According to the results of our latest car repair ...

When your 'check engine' light comes on, you might not know what’s wrong, but your automaker does—and it doesn’t have to share that information with you. Wireless technology allows automakers to be ...

As of September 2023, new car prices were still up about 21% above their pre-pandemic levels, and used car prices were up more than 36%. As a result, lots of people are wanting to keep their current ...

As a former claims handler and fraud investigator, Jason Metz has worked on a multitude of complex and multifaceted claims. The insurance industry can be seemingly opaque, and Jason enjoys breaking ...