Whether you are dealing with a grumpy teenager, putting up with a boss that makes your life miserable, or engaging with a difficult person in another context, knowing some of the techniques employed ...

At some point, almost everyone will have to work with a difficult person. Maybe it’s someone who isn’t meeting their deadlines, isn’t living up to their responsibilities, or has an abrasive ...

Executive coach and author Nick Robinson illuminates the challenging traits of work colleagues and shares strategies from his book — The 9 Types of Difficult People: How to Spot Them and Quickly ...

These six books can help ease tensions. By Louisa Kamps Earlier in my career, I worked for a hot-tempered woman who, according to an office rumor, had thrown a shoe at one of my predecessors. Rattled ...

Do you know a difficult older adult in your life? We live in a society where the post-World War II Baby Boomer Generation (born 1946-1964) is reaching their senior years in ever-growing numbers, and ...