Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Whether it’s the rapid adoption of the latest app or the shift to work-from-home sparked by ...

Adam Z. Lein has been a tech journalist at Pocketnow since 2002. He's also been a photographer since 1995 and a web developer & graphic designer since 1997 while working on the DEC intranet. He's also ...

Learn how to coordinate email and SMS campaigns for small businesses by using each platform effectively and automating with ...

DMs aren't just for chatting up your work wife—it should help you be productive too. Does your office use an instant messaging platform like Slack or Google Hangouts? You might currently only use it ...

Ensure that your email marketing and direct messaging campaigns are coordinated regarding timing and content. Segment your audience based on their engagement preferences. Email marketing and direct ...

Thierry Delaporte, the CEO of Wipro, an IT firm that employs about 260,000 people around the world, admits that 10% of his workers don't check their email even once a month. Getty Images/fStop Don’t ...

In case there was any doubt that messaging apps were the future of communication in the mobile-first era, a new study released this morning puts some solid numbers behind their traction – and their ...

Piece by piece, message by message–I’m slowly eliminating email from my life. In recent months, I’ve started using LinkedIn more and more as a direct way to communicate with business contacts. It’s ...

Upgrading email systems? IT managers need to consider more than just the messaging medium when weighing upgrade options, said Erica Driver, principal analyst at Forrester Research. "The discussion is ...

The king is dead, long live the king. Recently, when I wrote about how email as we know it will become obsolete by 2020, several readers took issue with the prediction, arguing that email might change ...