Lots of organisations invest a lot of time, money and effort in getting customer feedback. I also think that lots of organisations waste lots of time, money and effort in getting customer feedback.

As human beings, we’re naturally curious and desire to have our questions answered. But there’s one area of questioning that overwhelms most of us with anxiety: asking for feedback. It’s not an easy ...

You are constantly getting feedback from others about your performance at work. A client may be happy with their interaction. A colleague may walk away from a meeting upset. You get comments on a ...

As a business, feedback from customers and clients is incredibly valuable. There’s no better way to find out what works and what doesn’t than to go directly to the source. However, there are right and ...

As human beings, we’re naturally curious and desire to have our questions answered. But there’s one area of questioning that overwhelms most of us with anxiety: asking for feedback. It’s not an easy ...

Giving someone negative feedback, even when it’s requested, can be uncomfortable. You never know how well your input will be received, and you don’t know what the person will do once they have the ...

Opinions expressed by Entrepreneur contributors are their own. Smart leaders know — and researchers agree — that they’re significantly more effective when they can solicit candid feedback. But how can ...

Interview questions about how a candidate handles constructive feedback provide valuable insights. That's according to One Medical's HR head, Christine Morehead. One of Morehead's go-to questions for ...

Recently, we interviewed Long Ouyang and Ryan Lowe, research scientists at OpenAI. As the creators of InstructGPT – one of the first major applications of reinforcement learning with human feedback ...

In a Windows 10 preview update issued this week, Microsoft mandated that the feedback functionality built into the beta be switched on, a change from earlier when testers could block questions from ...