The front office of a hotel is perhaps the most important area of the organization. The employees that make up his department are the first and sometimes only representatives of the establishment with ...

Medical receptionists work at the front desk of medical offices answering phones, greeting patients, and handling written and electronic communications. Medical office receptionists differ from ...

Jane Meacham has 40 years' experience researching, writing, and editing financial content. She previously worked at Dow Jones & Co. in the U.S. and Asia, and is certified in Global Reporting ...

Dental clinics often face significant challenges managing busy phone lines, leading to missed calls and overworked front desk staff. Many practices struggle to reduce front desk costs while ...

A video posted to TikTok shows the moment a white patient unabashedly refused to speak to a receptionist at a doctor’s office because she was […] ...