SACRAMENTO, Calif. — Many people have called California's Economic Development Department (EDD) hundreds of times, days on end. Maybe they were hung up on after waiting on hold for hours. These ...

It was Jan. 26. And after weeks of false starts, San Francisco resident Ruyu Wu finally had a representative from the state Employment Development Department’s ID.me identity verification platform on ...

SACRAMENTO, Calif. (KGO) -- A year into the pandemic and the state's unemployment call center is still overwhelmed with callers. On Thursday, the Employment Development Department announced that 251 ...

SAN FRANCISCO -- Anyone who's had to deal with the Employment Development Department over the past year knows how difficult it is to get someone on the phone to help with their unemployment claims.

SAN FRANCISCO (KGO) -- 7 On Your Side revealed for the first time last night the Employment Development Department closed all of its unemployment offices - not just for the pandemic - but for good, 25 ...

TRACY, Calif. - A laid-off Tesla employee who got so frustrated about not being able to get through to the Employment Development Department that he hired a bot to make automated phone calls has ...

SACRAMENTO, Calif. -- A year into the pandemic and the state's unemployment call center is still overwhelmed with callers. On Thursday, the Employment Development Department announced that 251 new ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. SACRAMENTO, Calif. (KTXL) — Two local men ...