What are your assumptions about difficult people at work? Considering their possible motivations can change your perspective.

We have all met people who are so prickly and difficult that no one wants to handle them. But it has taken these contentious times to make this a common occurrence. Divisiveness makes normal ...

Executive coach and author Nick Robinson illuminates the challenging traits of work colleagues and shares strategies from his book — The 9 Types of Difficult People: How to Spot Them and Quickly ...

I have been working in campus law enforcement for over 40 years; 35 of them as a supervisor or director. When it comes to addressing personnel issues, I have a lot of experience. Managing people is, ...

Whether they’re about giving tough feedback, addressing conflict or navigating sensitive issues with stakeholders, having difficult conversations is an inevitable part of leadership. How you handle ...

How to make the right call when facing workplace insubordination. Have you ever had an insubordinate, challenging employee? I know I have. Anyone who has ever been a manager has, or will, deal with ...

The turbulence started just as Erin opened her laptop. A founder-turned-podcast-host, she’d been traveling for weeks—sponsorship meetings, recordings, partner dinners. Now, somewhere over the Midwest, ...

Most of us have dealt with that person before, right? Someone we’d classify as “difficult.” Someone we don’t like to spend time with, or who makes us feel stressed. We all have at least one person in ...

When we run up against difficult emotions, one of the places I find that people get most tripped up is expecting that there is a certain way that one should feel. And, taking this further, that often ...

Not long after graduating from the University of Texas at Austin in 2021, Donald King landed a job as an associate at the London-based consulting firm PricewaterhouseCoopers. King had always assumed ...