The retailer brings about 2,000 managers a year to its headquarters to discuss how to relate to workers and customers, part of a U.S. corporate trend. By Jordyn Holman Reporting from Bentonville, Ark.

Across organizations of all types, manager training is broken. To start, many managers don’t get any training at all. According to a 2018 study by West Monroe, a digital consulting firm, 59% of ...

For c-stores, store managers play a crucial role in what’s become a pitched war for frontline talent — one that has been greatly influenced by the COVID-19 pandemic, which has spurred many retail ...

Walmart, the country’s largest private employer, on Friday announced the launch of Manager Academy, a weeklong training program focused on instilling the retail giant’s “culture and values.” This year ...

Autobell Car Wash, ranked No. 4 among large companies in the Top Workplaces rankings this year, emphasizes how all of its store managers began as crew members and worked their way up. Additionally, ...

Have a question for Mikeie Reiland, MFA or our other editors? Ask here for a chance to be featured in a story. Submit your question This form is protected by ...

New Starbucks CEO Laxman Narasimhan, who took the reins from controversial Starbucks founder and multi-time CEO Howard Schultz in March 2023, gained a lot of internal company and external media ...