To meet these business challenges, we have set some critical success factors for IT at Reed Elsevier, which our projects must contribute to. These are the development of demonstrably superior external ...

But when it comes to determining the metrics and presentation for the senior management dashboard we struggle to put together metrics that have meaning to non IT senior managers. I’m wondering if you ...

This vendor-written tech primer has been edited by Network World to eliminate product promotion, but readers should note it will likely favor the submitter’s approach. IT is a considerable financial ...

Determining and establishing performance measures prior to a project’s planning process assists in defining if the project was successful. Measurements assess whether the IT initiatives align with ...

Neelima is the cofounder of Spectrum North, Chief Global Head of Product Delivery and a tireless advocate for women in technology. During client engagement and interviews, I routinely get asked, "How ...

For the quarter ended March 2025, Gartner (IT) reported revenue of $1.53 billion, up 4.2% over the same period last year. EPS came in at $2.98, compared to $2.93 in the year-ago quarter. The reported ...

MIAMI & LONDON--(BUSINESS WIRE)--Smart automation technologies such as robotic process automation, conversational interfaces, and cognitive automation can enable typical IT organizations to improve ...

An organization's IT team is responsible for the speed and performance of its online experience. Most teams monitor performance with page weight calculations, or page load time, but there's a lot more ...

Determining the productivity of your workforce in this new world of remote work and hybrid work models requires new thinking on the measurement of work efficiencies and employee engagement. Much has ...

Although GPU usage is an important metric to keep an eye on while monitoring your PC, it's often misunderstood and taken out ...