Facebook CEO Mark Zuckerberg sounded an optimistic note three years ago when he wrote about the progress his company was making in automated moderation tools powered by artificial intelligence.

The Irish Parliament today held a hearing on Facebook’s treatment of subcontracted content moderators—the thousands of people up to their eyeballs in toxic waste in the company basement. Moderators ...

BARCELONA/MADRID, Jan 18 (Reuters) - A Spanish court has ruled a former Facebook moderator's mental health was damaged by his work reviewing graphic content such as beheadings, in a case that could ...

KAMPALA, Uganda — A man who says he is "destroyed" after working as a content moderator for Facebook has filed a lawsuit accusing the company of human trafficking Africans to work in an exploitative ...

According to documents viewed by The Guardian, Facebook moderators in Dublin, Ireland, have relayed concerns that they are not being permitted to discuss working condition issues openly with Leo ...

Facebook has long faced criticism over its treatment of thousands of contracted content moderators. A moderator who recently quit reportedly shared a note internally condemning Facebook over these ...

Posts from this topic will be added to your daily email digest and your homepage feed. is the editor of the Platformer newsletter and cohost of the Hard Fork podcast. In November 2018 I received a ...

Seven hours a day, Isabella Plunkett and 15,000 other content moderators around the world look at and filter the most repulsive content on the internet for Facebook. But they don’t actually work for ...

Daniel Motaung, a former Facebook moderator, filed a lawsuit against Meta in Kenya on Tuesday. The lawsuit accuses Meta and a contractor of human trafficking and union busting. Motaung said he'd ...

Part of a suite of new tools for managing Facebook communities Part of a suite of new tools for managing Facebook communities is a senior reporter who has covered AI, robotics, and more for eight ...

Many jobs can cause employee burnout, but the effect of having to deal with the absolute worst cruelty humanity has to offer for 40 hours a week can go well beyond burnout and leave employees with ...