On Sunday morning, Optus announced it was increasing the monthly charge for users from AU$15 to AU$25 from August, as well as dropping its free inclusion in mobile plans. In a bid to sweeten the deal ...

To keep up with the way customers are communicating through group messaging services such as Whatsapp and the new incoming emojis, Optus has set out to modernise phone calls. "We have the duty to ...

Optus prepaid and postpaid customers will now be able to make and receive calls and texts via a Wi-Fi connection using their own phone number, thanks to the launch of WiFi Talk. Claire Reilly was a ...

Optus wants to be a telco, a bank and a wearable tech brand all in one. Its new mobile payments wristband lets you shop without your wallet, and even without your phone. Claire Reilly was a video host ...

MELBOURNE, Australia (AP) — Australia on Monday foreshadowed changes to the country’s telecommunications industry after a major company’s failure to connect hundreds of emergency calls last week was ...

Technicians working on a firewall upgrade made at least ten mistakes, contributing to two deaths, according to a report on a September incident that saw Australian telco Optus unable to route calls to ...

SYDNEY, Nov 9 (Reuters) - Australia said on Thursday it would investigate an outage at telco Optus that cut off internet and phone connections to nearly half of its population, causing widespread ...

The telecommunication company’s report seeks to absolve management of any responsibility for the fatal events of September 18 ...

South Australian police say preliminary investigations indicate the death of an eight-week-old boy, whose family was impacted by the Optus outage, is unlikely to have been caused by the failure. The ...

Australian telco Optus suffered another emergency call outage over the weekend, just over a week after a similar outage hit the carrier. The company is already being investigated for the September 19 ...

A Canberra woman soon realised something was very wrong after receiving two text messages on her phone – from her own number. Esther Yam, 32, knew something was very wrong after she saw a “creepy” ...