John is a writer at Pocket-lint. He is passionate about all things technology, and is always keeping up with the latest smartphone and PC releases. John has previously written at MobileSyrup. When ...

Ahead of the official start of CES, Samsung today revealed its vision for its next generation of smart TVs that will include everything from cloud-based gaming services to video chat while watching TV ...

Customer service chat is a staple of most online retailers. Rather than pulling up a phone app, figuring out what number to dial, and waiting on hold for hours, the response time of a chat system is ...

RCS is a messaging standard that enables richer text, high-quality media, reactions, typing indicators, enhanced security, and more. Galaxy phones can connect to RCS with the Samsung Messages app, ...

Samsung is offering a new service channel called WhatsApp Chat starting today. Keeping convenience in mind, customers can now directly chat with Samsung’s expert service agents for their relevant ...

Samsung+ is Samsung's customer support app, that you can find preinstalled on a variety of the company's smartphones and tablets, including the recently released Galaxy S7 and S7 edge of course. And ...

With just a few taps, you can video chat with a Samsung expert who can walk you through fixing your phone. Jason Cipriani Contributing Writer, ZDNet Jason Cipriani is based out of beautiful Colorado ...

Samsung mobiles have long been producing extremely reliable handsets that offer high level quality. They were also trademarked for their affordability. They have ruled over the below 5K market for ...

The handsets support 3G networks and WiFi thereby promising better wirelessly connectivity at an affordable price. Samsung has added three new entry-level mobile phones to its line up for India &#151 ...