TBH, IRL, do you, OMG, like, believe what other people say?! Abbreviations and shorthands in text messages and unfiltered speech with your best friends are fine metrics of communication. But in the ...

"Just Not Sorry" is a Gmail plug-in that identifies qualifying words with an underline so users can come off more confident in their professional communication. It's January 1 - so how are your New ...

Deeply flawed as we all are, there are infinite mistakes large and small left in our wake. Well-raised as I like to think that most of us were, we are keen to make amends for these transgressions.

Offering an apology can often feel uncomfortable because it puts us in a place of vulnerability. What if you admit error and the other person takes the opportunity to ...

Tami Reiss has a New Year’s resolution, and Gmail will help her keep it. With her company’s new Chrome browser extension, Reiss has put a bull’s-eye on the tempering words and phrases—just, I think, ...

Two words, three syllables that generally represent the most meaningless expression of human contrition, or lack of it. I smack my playmate on the school slide because she's trying to crowd in ahead ...

Gurugram's traffic police are rolling out a refreshing initiative, promoting a culture of politeness on the roads. By integrating 'golden words' such as 'please' and 'sorry' into their communication, ...