Jul. 3—CHARLESTON — Dubbing a telephone and internet provider's response to "disastrous customer service problems" as "completely inadequate," the Public Service Commission of West Virginia has called ...

Since January of 2017, the Federal Communications Commission has received more than 900 complaints from Ohio, West Virginia and Kentucky, regarding Suddenlink Communications. While there may be more, ...

CHARLESTON, W.Va. — West Virginia regulators fined Suddenlink Communications $2.2 million on Wednesday and ordered it to locate a call center in the state following customer complaints about the ...

Legislators could be asked for help in pushing communications provider Suddenlink to reestablish a customer service center in West Virginia. Charlotte Lane Charlotte Lane, the chairwoman of the Public ...

After years of service issues, leaders in Tarboro say they’re bringing in a new broadband company to compete with the town's current provider Suddenlink. Some Tarboro business owners hope the move ...

The City Council is going to come up with a plan of action in response to complaints about poor local service by the cable and internet giant Suddenlink. Councilman Andre Knight had the subject of ...

The West Virginia PSC fined Suddenlink more than $2.2 million Wednesday. (File Photo) CHARLESTON — The West Virginia Public Service Commission announced Wednesday a $2.2 million fine for TV and ...

JONESBORO, Ark. (KAIT) - Jonesboro Mayor Harold Perrin met last month with officials from Altice USA/Suddenlink, who agreed to hold a town hall-style meeting with Suddenlink cable-internet service ...

CHARLESTON, W.Va. — Suddenlink Communications continues to work on service improvements in West Virginia as the company faces pressure to make changes. The House of Delegates Technology and ...

CHARLESTON, W.Va. (WSAZ) - The Public Service Commission has ordered Suddenlink Communications to show why it should not be required to take specific remedial steps to improve service to customers and ...

Victoria City Council on Tuesday will discuss Suddenlink’s service in the city, a conversation that comes after council members said they’ve received complaints from residents about their service with ...