What to do when a rollback goes awry. After the frenzy of Black Friday and Cyber Monday, issues with orders, returns, or questions about products are bound to pop up. If you've had problems with ...

Redditor u/milk-lee posted to the r/walmart subreddit that he “felt bad for” the Walmart worker, whose real name the redditor didn’t disclose. After a short exchange, though, u/milk-lee said he wanted ...

A disgruntled Walmart customer in Pennsylvania created a slippery, sticky mess after being "dissatisfied with Walmart's customer service." Tilden Township Police shared that 46-year-old Leonard Repp ...

Is that your grocery order flying over your home? What seemed so high-tech — ordering groceries online and a car driver rolling them to your front door — has reached higher-tech: Walmart is now using ...

After seeing the way she was being treated, it only makes sense that she would refuse. A Walmart customer being checked out of the store took her phone out and started recording the cashier who was ...

A viral TikTok video appears to show a customer chastising a Walmart cashier for not bagging her groceries. "You don't want to be here today?," the customer asks. "'Cause that is not customer service, ...

Forbes contributors publish independent expert analyses and insights. The companies’ collective experience reveals that successful AI implementation requires more than a focus on finding the right ...

An Illinois man has filed a complaint with the state Human Rights Department against Walmart, alleging he was denied service on two separate occasions because he is transgender. Skyler Hyatt, 36, ...

Walmart Data Ventures — the business unit within Walmart that leverages the retailer’s vast data resources to offer insights to its product suppliers — is launching a new service that will allow ...