SAN JOSE, Calif., Feb. 23, 2022 (GLOBE NEWSWIRE) -- Today, Zoom Video Communications, Inc. (NASDAQ: ZM) announced Zoom Contact Center, an omnichannel contact center solution that is optimized for ...

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (Nasdaq: VRNT), The Customer Engagement Company ™, and Zoom Video Communications, Inc. today announced an expanded partnership to help organizations deliver ...

Zoom says that in addition to its first homegrown contact center offering, now available through the channel, it will maintain its existing contact center partnerships with Five9, Genesys, NICE ...

Zoom Contact Center sets new standards for customer service and employee experiences through omnichannel, video-optimized interactions. Today, Zoom Video Communications, Inc. announced Zoom Contact ...

Which video conferencing platform is right for your business? We've gathered details about 10 leading services. Read now With the purchase of Five9 for $14.7 billion, Zoom Video Communications is ...

Today, Zoom used Zoomtopia 2023 event to announce new innovations that strengthen its core business and enable Zoom’s continued expansion into the contact center business. The lead item was the ...

Videoconferencing giant Zoom announced it is acquiring Solvvy, the Burlingame, Calif.-based platform provider of conversational AI and customer support to expand its contact center offerings and offer ...

Hyderabad: Zoom announced new enhancements across Zoom Workplace and Zoom Contact Center, aimed at empowering users and driving productivity. The updates include innovative AI Expert Assist features ...

Zoom is expanding into the lucrative cloud contact center market in a big way by acquiring publicly listed Five9 in an all-stock deal worth $14.7 billion. Founded in 2001, Five9 offers a suite of ...

Zoom has unveiled two new features on Apple’s latest iPad Pro models. The new Zoom update for iPadOS brings support for Apple’s Center Stage and expanded Gallery View. These will help users better ...

The videoconferencing company Zoom announced today that it will be opening a new research and development center in the greater Phoenix area and in Pittsburgh the company said in a press release. This ...