LAS VEGAS--(BUSINESS WIRE)--Online retailer Zappos.com announces its first-ever loyalty program, Zappos Rewards, a four-tier benefits program. In Zappos.com’s latest effort to wow customers, the ...

In January, Zappos (part of $AMZN) announced a massive data security breach affecting 24 million consumers. As typically happens in these situations, plaintiffs ...

ScanR.com could replace both your fax machine and your scanner for just $5 a month (or $30 a year). All you need is a digital camera or a phone that has a camera with autofocus and at least 2 ...

Tony Hsieh sold five million pairs of shoes last year. He buys a pair for himself every month. In 1998, 24-year-old Tony Hsieh sold his company, Internet advertiser LinkExchange, to Microsoft for $265 ...

Zappos.com launched in 1999 with a plan like that of many dot-coms birthed in the tech bubble: to be an online shoe company without ever touching a shoe. Customers would order footwear on its website, ...

Forbes contributors publish independent expert analyses and insights. I write about 21st century leadership, Agile, innovation & narrative. The cause of the media hysteria is the announcement reported ...

The online shoe retailer Zappos has always stood out for its unconventional human-resources philosophy. For nearly a decade the company has been making something it calls “The Offer” to new hires—an ...

Opinions expressed by Entrepreneur contributors are their own. Many business owners talk about their company culture, but often can’t define it. Zappos, the Henderson, Nev.-based online shoe and ...

million by the market’s close, plus Amazon allotted an additional $40 million in cash and stock for Zappos employees). In an unexpected–and quirky–video announcement, Amazon is acquiring the ...

Brironni Alex was so good at answering telephone calls and emails from customers at Zappos.com Inc. that the company promoted her to customer-service manager. But when the online retailer adopted a ...